Customer Service Clerk

Gail Borden Public Library has a part-time position available in our fast-paced Customer Relations Department at our Main Library facility.  The individual for this position must have excellent communication and customer service skills, the ability to problem-solve and analyze customer needs and enjoy providing top-notch service to library customers.
Primary job duties include:

• Performing library material check-in and check-outs, renewals, holds, customer library card registrations and license plate renewals in accordance with established library policies and procedures.
• Providing information to customers, answering questions, and being proactive with offering assistance in a friendly and professional manner.
• Using technology and digital resources to assist patrons with electronic platforms.

• A real “People Person”, enthusiastic, caring, friendly, and empathetic.
• A team player who thinks quickly on their feet as decisions need to be made.
• A self-starter with the initiative and courage to propose new ideas.

• High School diploma or equivalent.
• Some knowledge of library clerical procedures and practices is a plus.
• Experience in a customer service environment.
• Basic math skills and ability to alphabetize.
• Bilingual fluency in English and Spanish preferred.