• Business Development Representative

    Posted: 09/20/2020

    McGrath Honda of Elgin
    Business Development Representative - Elgin, IL.
    McGrath Honda of Elgin is looking for highly motivated individuals to join our team. Candidates must have strong customer service skills, multi-task in a fast paced environment, and go above and beyond for the overall client experience.
    -Effectively communicate with internet prospects via phone, text, email, and online chats with intention of setting up appointments in store
    -Answer in-bound phone calls providing basic product knowledge with objective of setting up an appointment for showroom visit
    -Monitor and contact internet leads generated by our website, dealer, manufacturer, and third party sites
    -Effectively address and notate customers' questions and concerns by obtaining proper information about their purchase preference, vehicle needs and wants, reasons for new vehicle, parties involved in decision-making process
    -Staying updated on current manufacturer incentives, dealership specials, new and pre-owned inventory, email campaigns, dealer website
    -Demonstrate proficiency within the CRM software
    Job Requirements:
    -Follow-up with potential clients and retain current clientele, completing daily tasks, meeting and exceeding call volume requirement
    -Strong attention to detail and ability to translate conversation with customers in notation into CRM
    -Having an eagerness to learn and remain in student-mentality
    -Superior phone and communication skills
    -Ability to provide exceptional customer service
    -Professional appearance
    -Strongly goal-oriented
    -Meet and exceed daily expectations
    -Previous BDC experience is a plus
    -Experience with VinSolutions (CRM) preferred
    -Bilingual preferred but not required
    -Health Insurance (Dental, Vision, Health, Life)
    -Flexible schedule
    -Full time
    -Salary + Commission

  • Elgin Development Group
    A Division of the Elgin Area Chamber

    31 S. Grove Avenue, Elgin IL 60120